MADAME ESTATE – St. Maarten Cable TV Internet customers (CableNet) were affected by the Smitcoms/Telem outage which occurred on September 1st, 2014. Smitcoms is the bandwidth provider for St. Maarten Cable TV’s internet service, CableNet. This outage also affected our telephone service at the Madame Estate office.
Managing Director, Beulah Jonis stated, “In order to appropriately address our CableNet complaints, we are currently in contact with Smitcoms/Telem since we noticed that the bandwidth is still being affected intermittently. We are also asking customers to bear with us as the outage has caused intermittent service disruption of our customer service phone lines affecting both incoming and outgoing calls. We will continue to work with Telecom and will keep our customers updated.”
Customers are encouraged to visit St. Maarten Cable TV’s website for additional information about CableNet at www.innovativevi.net/sxmcable and “Like Us” on the Facebook website at www.facebook.com/StMaartenCable.